Support

We're here to help you get the most out of Lumina Plus

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Email Support

Get help via email

[email protected]

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App Version

Current version

v2.2.0

Frequently Asked Questions

How do I add my IPTV source?

Go to Settings → Manage Sources → Add Source. Enter your Xtream Codes server URL, username, and password. The app will connect and load your channels automatically.

Which devices are supported?

Lumina Plus works on iPhone, iPad, Android phones and tablets, Android TV boxes, and Amazon Fire Stick. The app adapts its interface for each device type.

Why are some channels not loading?

Channel availability depends on your IPTV provider. If a channel fails, Lumina Plus automatically tries alternative sources. Check your internet connection and ensure your subscription is active.

How do I change the app theme?

Go to Settings → Appearance → select from 10 theme presets including Aurora, Midnight, Sunset, Ocean, and more. You can also change the background style independently.

Can I use the app on my TV?

Yes! Install the APK on your Android TV or Fire Stick. The app has a dedicated TV interface with sidebar navigation and D-pad support for remote control use.

How do I delete my account?

Go to Settings → scroll to the bottom → tap "Delete Account". This permanently removes your account and all associated data including sources and favourites.